To Whom It May Concern:
Three days ago, I just got the watch I ordered from your store. You sent it on time and thanks for that. But I found several problems. First, the color is not what I wanted. I wanted golden, but you gave me silver instead. I thought that would be OK, if everything else is good enough. The stranger thing happens. The watch gets five minutes slower every day, so I have to keep correcting it. Because of this, I feel nervous about being late for work. I really cannot stand it any longer. So I have to write this letter to request giving the watch back to you and full money back to me.
Along with the letter is the copy of the order.
Thank you. I am looking forward to hearing from you.